Project Quality Plan
Quality Management Method
The quality plan is developed and approved during the project planning phase to confirm major deliverables/milestone acceptance criteria and manage approved project processes
Quality Plan Processes
- Quality Assurance
Quality assurance activities focus on the processes being used to manage and deliver the solution to evaluate overall project performance on a regular basis.
- Quality Control
Quality control activities are performed continually to verify that project management and project deliverables are of high quality and meet quality standards. Quality assurance also helps uncover causes of unsatisfactory results and establish lessons learned to avoid similar issues in this project.
- Project Deliverables and Processes Acceptance Criteria
Project team members and key stakeholders agree at the project planning stage on formal project processes and major deliverable acceptance criteria that will be used to evaluate final deliverable results before the results are formally approved.
- Project Over view
Describes the background and context for the project to provide its justification. Identifies the business value of the proposed deliverables.
- Quality Standards
Description of how the project will satisfy the quality standards.
- Quality Tools
List of all quality-related tools that the project will employ, how the tools will be used, and who will be responsible for managing and reporting from these tools.
- Quality Manager’s Responsibilities
Outline of the quality manager’s responsibilities in that role. Description of how the quality manager will interact with the project manager and other team members in accomplishing these responsibilities.
Project Quality Assurance
Quality assurance helps to establish if a deliverable is acceptable based on the processes used to create it. Quality assurance processes will be used to evaluate overall project performance frequently and to determine that quality reviews were held, deliv erables tested, and customer acceptance acquired.
Quality Assurance Procedures
- Project Monitoring Processes
List of all monitoring and control processes planned for the project and how they will satisfy project quality standards and ensure project quality. Details of how the quality manager will obtain project-related information and how that information will be used to control the process.
- Project In-Process Quality Monitoring
Description of the quality metrics and measurements to be used as a part of each work process in the project. Identification of in-process measurement points.
- Project In-Process Quality Monitoring
Description of the quality metrics and measurements to be used as a part of each work process in the project. Identification of in-process measurement points.
Project Quality Control
- Project Deliverables
Description of all key, measurable deliverables of the project that will be tested for satisfactory quality level.
- Project Quality Control Procedures
List of the major quality control activities and processes that this project will include.
- Project Deliverables Test & Acceptance Process
The planned test and acceptance processes that will be used to validate project deliverable quality, and how these processes will verify deliverable quality.
- Project Deliverables Acceptance Criteria
The deliverable quality acceptance criteria based on quality standards for project deliverables as the criteria will be used in acceptance testing. Establishment of how the criteria will be used to assess project quality.
Project Audit & Quality Reviews
List of project quality audits and reviews that will be performed. Discussion of planned schedule. Description of how the results of these audits and reviews will be factored into project planning and implementation. Discussion of the process of lessons-learned reviews and how those lessons can benefit the project team as the project continues.
Management Escalation Plan
Definition of the plan for escalating unresolved quality noncompliance issues up the management chain.
Quality Team Rules & Responsibilities
Quality Team Rules & Responsibilities Identification of quality-related responsibilities of the project team and list specific task-related quality responsibilities, including responsibility for specific acceptance tests and project audits.
Quality Plan Audit Log
List of all quality-related issues and resolutions resulting from quality plan audits and reviews.
Quality Plan Approvals
Our duty is only then completed w hen the Quality of our performed work is evaluated as excellent by our project managers and approved by the project sponsor, executive sponsor and client sponsor.